Expert Sales Cold Calling

Telemarketing
Job Summary/Objective:
Generate sales either by cold calling or answering requests in a fast-paced environment. You will be
responsible for influencing existing or potential customers to buy products or services.
Responsibilities & Duties:
• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their
benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
Skills/Attributes required:
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-orie

Call Type

Skills Required

Details