Lily
0 Feedback
Hours: 40 per week, Eastern Time (might have work shift on weekends)
Please be advised that this is for a permanent post, not part-time.
Key Responsibilities:
-Answer inbound and conduct outbound calls to prospective clients or insureds in both English and Spanish-speaking markets.
-Handle the servicing non-licensed tasks such as sending policy documents, processing payments, and gathering information needed for a quote and send to the quoting department.
-Maintain accurate records of calls and interactions within our CRM system.
Requirements:
-Fluent in both English and Spanish, with excellent verbal communication skills in both languages. Proven experience in inbound/outbound calling, telemarketing, or customer service,
-Basic understanding of US insurance industry is a plus.
-Ability to work independently and as part of a remote team.
-Flexible and adaptable to changing workload volumes and work schedules.
-Reliable internet connection with acceptable WiFi speed for remote work, internet backup is required.
-Comfortable to be on webcam during the shift.
-Employee monitoring software will be installed on your computer.
Benefits:
-Comprehensive training and ongoing support to enhance your skills and expertise.
-Dynamic and collaborative work environment with a focus on teamwork and innovation.
Compensation:
$800 USD per month
10 Paid Time Off
10 Paid US Holiday
ElevateVA, we're more than just a VA company; we're a team dedicated to providing exceptional service and support to our clients mainly insurance agencies. We believe in nurturing talent and offering opportunities for growth and advancement. If you're ready to take your communication skills to the next level and contribute to our mission, apply today!
Please login to see Join Conversation
