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Cold calling people using a given phone directory to sell opportunity for homeowners to receive possible funds with zero out of pocket costs (we only get paid when the customer gets paid... average settlement is 30-60 days), Use scripts to provide information about product’s features, and present their benefits with enthusiastic energy to generate sales either by cold calling in a fast-paced environment. You will be responsible for influencing customers to buy our services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.
Responsibilities recap...
- Cold call people using a given phone directory to sell products or solicit donations
- Use scripts to provide information and present their benefits
- Handle objections to close sales
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how our services will help them
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirements recap...
- Proven experience as a telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
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