Sales Executive for a local account (Philippines)

JOB DESCRIPTION
The Sales Advisors will report to the Sales Manager and will be a part of the local team. The role includes, but is not limited to:
• Help consumers finding the best insurance for their needs
• Ensure complete customer satisfaction and maximize repeat business
• Drive the performance of our outbound call centers and exceed sales targets
• Assist our customers and helping them to save time, money and effort
• Building rapport with our customers and establish which products are of interest to them
• Advise customers on the various products available to them in the market (whole of market offer)
• Help customers by going through qualifying criteria in order to assess suitability of the product
• Learn about relevant products across insurance, and become an expert in different product categories
• Checking customer details on the phone and updating the relevant systems
• Take advantage of our training and development opportunities
KPIs:
• Standard performance targets for call centers (such as; sales, referral generation, productivity per advisor)
Skills and Requirements:

Required Experience:
• Experienced in similar roles at an outbound call center
• Excited to provide a positive customer experience and helping clients to save time, money and effort
• Self-starter and able to think on your feet
• Keen to work to targets and have a hunger for bonus
• Aspiring to progress your career in the financial services/telecommunications industry
• Looking to work in a fun, highly dynamic and international environment
• Fluent in English
Required Soft Skills:
• Good in connecting, coordinating with people
• Positive and energetic Sales Advisor with expertise in managing deals and calls
• Hungry with high sense of urgency
• 100% execution-minded and result oriented
• Entrepreneurial hands-on approach to business (lead by example)

Call Type

Skills Required

Details