Richard
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Position: Personal Assistant
Report to: Operations Manager
Objective.
RP Organization looking to hire a professional Personal Assistant with at least 1 year of experience to join our growing team. We offer a great welcome environment for you to work, our team is friendly and professional. Our organization values people, we treat our employees as we want to be treated.
I believe Relocation Professionals present a great opportunity for you to grow with us and also to work in the comfort of your home.
General:
Some of the main responsibilities are to help operations manager carry out daily operation activities, by involving on phone and email handling; taking orders and booking appointments. If you have the capacity to deliver to these responsibilities feel free to apply for this position but keep in mind experience is a valuable asset.
Accountability:
Marketing & Sales
Great marketing and sales background. Able to execute marketing activities, such as; daily leads generation to keep our leads funnel in balance, come with new ideas for improvement.
The ability to call new leads, and convert the new leads to customers.
Customer Services:
The candidate needs to be excellent at customer service, we value customer satisfaction, therefore our main focus is on building the long-term relationship with our customers. Able to handle customers complaints instantly via email or over the phone.
Assign trucks and employees for upcoming work, and also assist with other daily business operation activities.
Skill Set Requirement
CRM Softwares
Ability to use Insightly to its full potential
Ability to use Salesforce to its full potentials
Other Software
Big road
RingCentral phone system
Wave accounting for bookkeeping
Online web chat
Square up merchant account
Electronic signature software
Google, such as Gmail, Google Drive, spreadsheet and more
Inbound and outbounds calls Handling
Confident on making outbound calls
Handle inbounds call confidently
Follow-ups via email and phone
Taking delivery and moving job orders
Communication Skills
Great listening skills
Ability to multitask and prioritize daily workload
Excellent verbal and written communications skills
Experience Seeking
Inbound and outbounds calls handling
Email handling
Booking appointments
Previous receptionist experience is a strong asset
Customer service; know how to handle complaints, maintain high standard customer service
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