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Morning ! We are ladies apparel wholesales company Have current active customers ( small stores ) around 450 + stores and total account list 800-900 stores . Need a person contact our customers to remind them our new products showing them ( email ) see they have any new interest or reorder previous styles every other month !
1st month only calling after email blasting and enter info to our CRM ! If customers need simple orders you can enter to B2B website for web order ! If customers need more info and u should forward to our sales team to follow! 2nd month you should understand our products have more experience and understanding how our customers ! Step by step to handle it yourself and set up showroom appt direct into our showroom calendar
Focus2000.com is our website ! Go to retailer login ! User - new , PW 2000 . You can see our products ! Every store have their own login ! They can see their invoices , order history !
Centriumcrm is our new CRM should have all our customers info ready this week !
Calling schedule is Monday to Friday 11am to 8pm New York time ! Our New York showroom open 9am -6pm for sales communicate with u
Target is 20-30 phone calls per hours with 2-3 customers with detail question ! Normally 2 out of 10 have reorders ! 4 out of 10 are busy need re call and 2 out of 10 don't want it ! 2 out of 10 are detail question or appt forward to New York !
You can review our products at Amazon under focus2000 women division!
Hope I explain all details for u
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