Online Web Chat Specialist

Online Web Chat Specialist – Remote position

Company: Achieve Test Prep

As our slogan states (Less time. Less money. Same Degree.),
Achieve Test Prep helps students achieve their goals in less time and for less money than standard methods for earning a degree by taking advantage of credit by examination.
Achieve Test Prep is growing and expanding into new markets and products.
Achieve Test Prep has been voted among the Top 100 Companies for work from home jobs by a popular US based site. You can learn more by visiting our website: www.achievetestprep.com

Achieve Test Prep is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Vacant position: Online Web Chat Specialist – Remote position

Number of vacancies: 4

Location: Remote position – OUTSIDE OF THE USA

Description:

We are looking for 4 Online Web Chat Specialists to answer external customer inquiries via web chat. We are focused on finding passionate support candidates willing to join our dedicated team of customer focused professionals.

Main responsibilities:

- Answer inbound customer web chat and assist with questions on website functionality
- Use internal applications to effectively communicate with customers and research questions
- Actively help customers with questions on the following topics: access, data entry….
- Provide a high level of Customer Service in an online environment and positively represent the Achieve Test Prep brand

Hierarchical Level: Entry level

Minium required education: High School Graduate

Languages: English – ADVANCED LEVEL

Please note ONLY ENGLISH PROFICIENT CANDIDATES NEED APPLY

Minimal experience: Prior chat experience preferred, not required

Age requirements: Indistinct

Gender: Indistinct

Work Day: Part-time or Full-time (20 hours per week minimum)

Employment type: Permanent Job; independent contractor employee

Please note WE ARE LOOKING FOR SOMEONE WITH LITTLE OR NO CLIENTS AND WILLING TO MAKE A LONG-TERM COMMITMENT

Schedule: Non-standard hours; must be available to work Monday – Sunday 8 am – 10 pm ET and must be available to train during noon ET – 5 pm ET.

Please note ONLY CANDIDATES AVAILABLE WITHIN SPECIFIED SCHEDULE ABOVE NEED APPLY

Call Type

Skills Required

Details