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The conference telesales executive will be responsible for bringing in sales revenue for the conference division. The individual will be responsible for:
Pitching decision makers to garner delegate registration for conferences
Building a prospect database through research and cold calling
Highly developed telephone skills and etiquette
Proficiency in Microsoft Word and Excel; internet savvy
An understanding of the conference industry
Scripts are less useful in a B2B environment because it’s all about engagement. You need to quickly engage with the prospect and respond to what they have to say rather than sticking to a script. This is hard for someone with little experience to do.
KEY PERFORMANCE INDICATORS:
Achievement of monthly sales revenue target
Maintenance of customer database
Generation of new leads and prospects (local and overseas)
Positive customer feedback
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