Hello, My name is Roselle, with over eight years in a similar environment contributing to customer service, technical support and sales. Customer service is my number one priority, actively listening to a customer to provide a personalized solution comes first, building rapport while maintain my level of professionalism has always allow me to have a great end game with all costumers.
My aim is to be an asset to any team I become apart of therefore my years in the customer services field, plays a great part in my ability to learn and adjust to each situation as it occurs.
I trained in areas such as sales, customer service, technical support, customer retention and alot of areas with AT&T for three (3) years. Certified in all areas.
8 years on phone experience
5 years of off-phone experience
