I motivated myself to work hard. I am a project oriented person who goes beyond an extra mile to complete a transaction.
I've been in a BPO company for 4 years dedicating my capabilities and enhance my skills in dealing customers with multiple issues through chat, calls, and emails. I've been working as a technical support and a case resolution agent with Sprint, Verizon, AT&T, T-Mobile, Tracfone, Net10,Straight Talk, and Safelink using Telegence, RSS, RSSX, iHLR and Citrix.
3 years on phone experience
1 years of off-phone experience