Been in the Call Center Industry for 12 years.
Experienced in working on different types of Business such as IT (both Distributor and Reseller, Energy Renewable (Solar), Real Estate (Wholesaler), Selling 2nd hand Cars, Interior Design Software and more!
I have an experience in doing multi-tasking such as Inbound, Outbound calls, Email support, Chat support, Technical Support (basic) VOIP phones, Calendar scheduling and CRM management.
I have Direct Sales experience as an Account Manager for 6 years with IT Products and a few years as an Inside Sales rep in Energy Deregulation and Energy Renewables such as Solar Energy.
Also have experience working as a Wholesaler Lead Representative for 2 years as we buy distressed properties and qualify them. Manage comps, set appointment for our Property Specialist. Pull tax details or Appraisal District.
Hourly jobPerformance based job
11 years on phone experience
1 years of off-phone experience
B 2 C Calling
B 2 B Calling
9 months ago
May. 2021 to Jul. 2021
1 year ago
Short term assignment
Oct. 2020 to Dec. 2020
2 years ago
Extremely hard working and quick learner
Jul. 2019 to Sep. 2019
3 years ago
Professional on the phone. DPH was low and hours were inconsistent.
Mar. 2019 to Mar. 2019
3 years ago
Michael is a true professional, follows instructions to the letter, and shows up to work consistently and on time. He is extremely reliable and dependable. Highly recommend!
Nov. 2018 to Jan. 2019
4 years ago
Michael is one of the best agents available on outbounders. Unlike most of the agents that I have hired, Michael's extensive experience shows and yet he always follows directions in a very respectful manner. The campaign ran its course, but I will definitely be seeing if Michael is available in the future when we start making calls again.
Dec. 2017 to Dec. 2017
5 years ago
After going through many quality candidates I ended up selecting to work with Michael, and I was very glad I did!
He was punctual, polite and was happy to discuss his work and take onboard feedback and pointers made, so the longer he worked the better the quality of calls.
If you are after someone to phone into Australia, N.Z., UK and USA I would strongly recommend Michael for your project. I will hire him again for any future similar projects we have coming up.
Jan. 2017 to Mar. 2017
Indeed one of the best employers i have worked with in 11 years of my career in the call center industry. And my first AU campaign.
I sincerely thank you for the knowledge and experience i gained during the campaign period.