Overview
An outstanding team player that values integrity and diligence for work. Detail - oriented and results oriented; always provides progress in the tasks that have been assigned.
-3 years experience as a telemarketer, cold caller, appointment setter.
-1 year experience of customer service rep with telecommunications acct. (Sprint)
I am very much flexible to anything. I never flunk to reach the desired expectation of my clients. Accomplishing my work and to extend service as possible is my aim.
-Good spoken English and good communication skills, easy going, multi-tasker, organizational skills and analytical skills.
I have handled different campaigns, to name a few are healthcare and life Insurance campaign, B2B campaign for google product and website mockup, solar panel installation, clothing line, merchant cash advance, credit repair, market survey, recruiting assistant
Extensive knowledge of setting up dialers and softphones for setup and some data entry tasks.
4 years on phone experience
0 years of off-phone experience
Surveys
B 2 C Calling
B 2 B Calling
Upselling
Closing Sales
3 years ago
short contract
Apr. 2021 to Apr. 2021
7 years ago
It is well!
Feb. 2018 to Mar. 2018
7 years ago
didnt work much, shame as quite good when she did.
Oct. 2017 to Nov. 2017
7 years ago
She has great potential but she had an excuse for not working the 1st day and we gave her grace. She promised to be there the next day to work and didn't show up. It's sad that someone with so much talent cannot keep schedule. As a result we had to let her go after much wasted time training her.
Sep. 2017 to Oct. 2017
7 years ago
very good caller. She has great talent. I am only ending the contract because I need lots of callers and I think a call center will work better for my business. I would highly recommend her
Apr. 2017 to Apr. 2017
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tried to work with her the second time around but still is the same as before. ended contract without further notice and did not discuss about it. will never work with client again
8 years ago
She is good
Feb. 2017 to Mar. 2017
8 years ago
Excellent agent. Works hard
Jan. 2017 to Jan. 2017
8 years ago
Good agent,though we need to work on the mechanics of working as a team better!
Jan. 2017 to Jan. 2017
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Lack of communication for the campaign.
8 years ago
agent was fine but no results and campaign had to end
Jan. 2017 to Jan. 2017
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Client is okay had the campaign dialing for few hours until ended the contract did not give further details of what happened. Did not hear back from client after that.
8 years ago
No Communication
Nov. 2016 to Nov. 2016
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Communicated & waited for client to schedule a talk. unable to respond for few hrs the next day. Client ended contract.
8 years ago
This is a wonderful and very skilled telemarketer and I would recommend her to anyone. I have decided not to continue with telemarketing.
I wish her great success
Aug. 2016 to Aug. 2016
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Ms Diane is great to work with and is very particular, I complied to every changes that she made and not a single day that we contact to give overviews with the campaign. Somehow the personality that she has can sometimes be polite but also hard to understand. She pauses the campaign with no further information and when the campaign was reinstated 4 days after she paused it again and ended the contract which I did not see it coming. I am hoping to hear from her soon but with the interaction that I have with her I cannot say that she is reliable with her words.
8 years ago
Changing Campaign
Jul. 2016 to Jul. 2016
8 years ago
Rose started out with great communication and worked hard to get the dialer system
set up. After that I never heard from her. I sent her several Skype messages / called requesting an explanation but have never gotten anything. I had high hopes but had no choice but to end the contract.
Jun. 2016 to Jun. 2016
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Had explained what happened due to hardware issues but somehow wasn't able to get a second chance to work on the project due to conflict of schedule.
