My name is Mario Mier. I have 15+ years of combined experience in inbound and outbound calling. This includes vast experience in call center environment and face-to-face customer interaction.
Througout my experience I have served as a tour guide, front-desk agent at several 4/5-stars hotels, customer service specialist, customer retention agent, quality control management, cold calling and appointment setter for real estate investors, outbound & inbound calling, and sales.
15 years on phone experience
5 years of off-phone experience