I'm a Customer Service Specialist with 5 years of experience through phone, email and chat support across US and UK. Handling customers issue and provide solutions. I was assigned to a different line of business especially billing and sometimes technical issues. I am willing to learn and adapt a new techniques on how to improve my customer service skills. I also have an experience with Zendesk for chats and email.
I am the best person to apply in this job it is because I have a call center experience especially customer service for 5 years for phone handling, email and chat support.
I had an experienced with Zendesk for handling tickets. I am eager to learn and willing to train. I don't have any issues in terms of attendance.
2 years on phone experience
1 years of off-phone experience