AGENT PROFILE

Desiree N.

Philippines | English
$3.75 / Hour
5,378
Hours Worked
1
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 3840 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

I'm a Customer Service Specialist with 5 years of experience through phone, email and chat support across US and UK. Handling customers issue and provide solutions. I was assigned to a different line of business especially billing and sometimes technical issues. I am willing to learn and adapt a new techniques on how to improve my customer service skills. I also have an experience with Zendesk for chats and email.

I am the best person to apply in this job it is because I have a call center experience especially customer service for 5 years for phone handling, email and chat support.

I had an experienced with Zendesk for handling tickets. I am eager to learn and willing to train. I don't have any issues in terms of attendance.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    2 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback



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