II have been working on the phone for more than 10 years now. I started working as a Customer Service Representative for 3 years and a half in a physical office. I decided to start working at home in 2014 and worked multiple jobs like Appointment Setting, Leads Generation Specialist for more than 4 years, Virtual Assistant, team lead Collection Agent for years, and Telemarketer with respondents/customers exclusively from the USA.
-A Degree holder for Bachelor of Science in Hospitality Management.
-Trained for Skills and technical support representative.
-A hard-working mom.
-Have worked as an Appointment Setter.
-Customer Service Representative (Tier 3)
-Telemarketer
-Virtual Assistant
-Collection Specialist (Team Lead Collection Agent)
10 years on phone experience
2 years of off-phone experience