AGENT PROFILE

Welkin Jay B.

Philippines | English
$7.60 / Hour
138
Hours Worked
3
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer


Overview

Certified Six Sigma Master Black Belt and a Certified International Accredited Project Manager with over nine (9) years of BPO experience, possessing strong leadership ability with client relations, administrative, project management and project implementations roles

handled outbound campaigns for the following industries:
1. Utilities
2. Insurance
3. Loan
4. Internet Marketing
5. Web and Software Development
6. Phones and Internet
7. Real Estate
8. Merchant Services

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    7 years on phone experience

    4 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    5 years ago
    a scammer and dishonest agent who pretended to work then disappeared and took an advance payment = stay away from this agent as he is a fraud

    Layla M.
    Dec. 2016 to Dec. 2016
    reply
    Initially hired for B2B but is given B2C campaign. She changed the campaign 3 times in 1 day. Credited only 5 hours despite more hours. Worked all weekend to prepare the newest campaign from script revision, dialler, CRM, uploading of leads, tracker creation and recruitment but was only credited 2 hours. She offered to give an advance via Paypal as per Skype convo and I received $20. Last Dec 5, 2016, while dialing, calls are not connecting. I called the clients using Skype yet an hour later I lost my internet connection. After few hours my internet is back but surprisingly our contract is ended and called me a scammer, dishonest, fraud and I disappeared after I took an advance payment. It's best if she inquired on what happened and if she checked call history before making poor judgement. It's best if agents will stay away from this client since she will let you work so hard, pay you less, no clear project planning and objectives and she has no proper management skill.

    Welkin Jay B.