I am am experienced and qualified Customer Service Representative, with 3 years of call center and sales experience and 5 years of freelance experience on the Upwork platform doing jobs in appointment setting and sales. I am also equipped with the knowledge of call handling, great customer ettiquette, handling both inbound and ounound calls while maintaining professionalism and delivering quality work.
I am an experienced Customer Service and Collections Representative within the BPO sector(call centre) and a Sales/Appointment Setter and Cold Caller as an Independent Freelance Contractor doing remote jobs.
I have over three years of experience on the Upwork platform where I have landed several jobs in Cold calling, Telemarketing, Appointment Setting, Lead generation for B2B/ B2C marketing, Real Estate, Insurance and a vast of other industries within the U.S. and the U.K.
5 years on phone experience
5 years of off-phone experience
