I am the best person for this job because I am Customer Service trained with years of serving clients and exceeding their expectations while striving to provide every client with innovation, quality, and commitment to excellent service. Also specializing in technical support, retention and quality analysis. I am committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
I have worked in the BPO industry for over 7 years in the role of Team Manager, Quality Analyst and Customer Service Consultant.
My skills include:
Good communication and interpersonal skills.
Direct Sales.
Proficient with various forms of technology.
Training and development.
Leadership and Management.
Ability to work well with all levels of the hierarchy and is innovative.
7 years on phone experience
5 years of off-phone experience
