My name is Olivia Johnson. I am a hardworking and goal oriented female with a strong determination to be successful at any task my mind is set to. I am considered by my peers and supervisors to be diligent, responsible, self motivated and a dependable team player with great people skills.
I have over 8 years working in customer service and over 3 years cold calling. I have been in the BPO industry for most of those years. I started out as an agent then worked my way to various support roles I have worked as a Subject matter expert, Supervisor and my most recent position in customer service role I was a Team Manager. I have since then spent the last 3 years working from home doing cold calling, real estate calls and customer service.
8 years on phone experience
3 years of off-phone experience