My name is Olivia Johnson. I am a hardworking and goal oriented female with a strong determination to be successful at any task my mind is set to. I am considered by my peers and supervisors to be diligent, responsible, self motivated and a dependable team player with great people skills.
I have over 10 years of working in customer service and over 3 years of cold calling. I have been in the BPO industry for most of those years. I started as an agent and then worked my way to various support roles I have worked as a Subject matter expert and, Supervisor and in my most recent position in a customer service role I was a Team Manager. I have since then spent the last 3 years working from home doing cold calling, real estate calls, and customer service.
12 years on phone experience
4 years of off-phone experience