I have worked hard in previous jobs to develop specific and necessary soft skills. I am a quick learner, a team player with high customer service orientation, well developed communication and analytical skills. I have leadership experience and the ability to multi-task, prioritize, and manage time effectively. I was awarded top 5 agent for NPS or net promoter score in 2018. I have the leadership skills/experience and I pride myself in self learning/self development.
I have worked in the BPO industry for than 7 years handling different accounts. I have worked as a Technical Support Representative, Customer Service Advocate, as a Sales Development Representative and as a Lead Generation Specialist. I am a highly motivated and target driven person with a proven track record.
6 years on phone experience
1 years of off-phone experience
