With over 6 years of experience as a Virtual Assistant supporting clients in the US, New Zealand, Australia, and the UK, I manage an average of 3-5 construction consultations daily and oversee a team of 6-10 to ensure seamless project execution. I handled payroll and labor compliance tasks, increasing team productivity using Asana, Trello, and ClickUp.
Supported the Sales Manager by scheduling an average of 3-5 construction project consultations daily.
Led client interactions by handling phone, email, and text inquiries, providing timely project updates.
Managed and analyzed project data, leads reports, and marketing results using HubSpot CRM.
Managed an average of 80-100 calls daily, addressing reservation inquiries and assisting customers with booking needs.
6 years on phone experience
4 years of off-phone experience
