I Have gained enough knowledge based on my experience as call center agent for 10 years. My idea of quality customer service is being able to provide customers with friendly, professional service that not only solves their problems or answers their questions, but also leaves them feeling satisfied with the service they received.
I have experience in telemarketing, technical writing, sales and appointment settings with Cold Calling in Real Estate, Acquisition Manager in Real Estate, Roofing services, business consulting, POS loans, merchant photo service, pet food bank, health insurance, Life Insurance, credit fixing, water system and medical sales. I also have experienced sales accepting credit or debit card payment online over the phone, Solar Panel Campaign,
and Cleaning Services.
7 years on phone experience
7 years of off-phone experience