I am an ambitious hard worker and highly motivated person with a solid background of providing extraordinary service through phone interactions with customers, focusing on resolving their requests with an efficient, accurate, professional and courteous manner to create customer loyalty.
I have more than 6 years of experience in the BPO industry and currently working as a freelancer. I can do a wide variety of tasks ranging from internet research, email management, communicating with clients and business owners, customer service and more. My skill set is not limited to Virtual Administrator tasks as I also I have vast experience with Workforce Management, email and chat support as well as Lead Generation and Data Entry.
6 years on phone experience
3 years of off-phone experience
