Extensive work experience in managing company VIP accounts that prevented churn rates and ensured customer success. Expert in relationship building and negotiations. Effective leader who can motivate and steer a team on reaching goals and improve performance
I am a graduate of Bachelor of Science in Computer Science. My extensive experience working in the BPO industry let me acquired essentials skills such as Customer service relations, phone, and email support and hardcore selling.
I also gained knowledge in team handling and has the ability to develop talents.
I have experience in cold calling and appointment setting both in the medical field and real estate and even has ISA training certification
12 years on phone experience
1 years of off-phone experience
