I am the best person for this role not only because of my experiences of 7 years in the BPO industry and 3 years doing cold calling but also because I am very determined, trainable, reliable and punctual. I go above and beyond to reach my self-made goals and without fail, I get it done.
I am a certified Customer Service Representative, with 7 years of experience in the field. I have been working in the BPO industry since 2016 when I started working at a contact centre as a collection agent doing outbound calling. Since then I have been making my mark everywhere I have been, sharing my experiences and knowledge, both on and off the phone.
7 years on phone experience
5 years of off-phone experience
