AGENT PROFILE

Janessa Fe D.

Philippines | English
$6.50 / Hour
19
Hours Worked
1
Times Hired
Odialer CertifiedMade 8 hours of calls using Odialer


Overview

I’m Janessa and something interesting about me is that I enjoy learning. This is my way of not only enhancing my skills and competencies but also evaluating myself if I can render efficient or outstanding services for a certain task. I also view difficulties as challenges to perform at my best. Understanding and tolerance is also an important character a customer service representative must possess.

I worked as an Outbound Call center Agent where we are selling drugs like Tramadol, Soma, Fioricet, and other drugs for more than 1 year.

The longest work experience that I can share is working in the BPO industry for 5 years and 1 month. I learned a lot of things about being a customer service representative. I became an agent to an escalation representative where I gain variable communication skills where I learned how to address what customers need.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    1 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback



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