I am Jaime Perlas, my nickname is James. I am very much interested to work as a part time or full time outbound or inbound agent. I have more than 5 years of experience interacting with American and Australian customers as a customer service, sales and collections agent. I am also home-based ready with complete equipment and backup with reliable internet. I also have 6 years of experience working at home.
I am hardworking, loves challenges and an analytical person. I like sports like basketball and boxing. I also like watching movies that have good stories.
I can work under pressure with the least supervision. I could solve customers' issues by listening carefully, and identifying the problem, analyze then match the best solution. With sales, I identify the buyer's need by listening and asking probing questions, then offer the product that matches the buyer's need, then close the sale.
8 years on phone experience
8 years of off-phone experience
