I have more than 10 years of experience in Customer Service. I handled financial account for 7 months, retails account for more than 5 years, and food delivery campaign for 4 years and 6 months . All in the field of Business Process Outsourcing industry. My job is to focus on the customer experience and to look for better options possible depending on the customer’s needs.
I am a highly motivated and organized individual with excellent communication skills. I am efficient, organized, and take direction well. I can do email and calendar management, make phone calls, schedule appointments, and answer phone calls, emails, and chats. I am organized and detail-oriented and my adaptability, diligence, and reliability make me the perfect fit.
6 years on phone experience
4 years of off-phone experience