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AGENT PROFILE

Grithel R.

Philippines | English
$9.80 / Hour
1,231
Hours Worked
23
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 960 hours of work


Overview

Telemarketer, Customer Service Representative, Administrative Associate (Quality Check Specialist, Data Entry Specialist, Internet Research Analyst & Email-Marketing)

I have 8 years experienced in both BPO Industry & as a Freelancer. I'm working 6 years in BPO Industry in different fields in Outbound and Inbound Projects or Campaigns. I was more exposed and experienced as a Telemarketer (Appointment Setting, Cold-Calling, and Leads Generation).
Campaigns: B2B & B2C Calling
OUTBOUND EXPERIENCE:
*Medical Support (US)
*SPA (SG)
*Real Estate (Both US & SG)
*Life & Business Insurance (US)
*Survey (Austalia)
*Newspaper Publishing Company (UK)
*Collection of Debt

Interested to work in

  • Hourly based jobs only.
  • Experience

    6 years on phone experience

    4 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    8 years ago
    Thank you for working with us.

    IT S.
    Nov. 2017 to Jan. 2018
    reply
    It's really my pleasure working in this Campaign. Thanks for the good opportunity and I hope working with you again in the near future.

    Grithel R.
    8 years ago
    Grithel is very talented and a hard worker. We appreciate her effort and would recommend her.

    Steve M.
    Oct. 2017 to Nov. 2017
    8 years ago
    She is great at what she does but is having computer work done and we will rehire her soon

    Steve M.
    Jun. 2017 to Jul. 2017
    8 years ago
    She didnt work, but claim she did, So i have to let go?

    kym M.
    Jul. 2017 to Jul. 2017
    8 years ago
    Very talented

    Steve M.
    Jun. 2017 to Jun. 2017
    reply
    Thanks Steve for the opportunity working with you again! =)

    Grithel R.
    8 years ago
    She does a great job and we are moving her to performance based so she can make more money and that way it's a win win for all...

    Steve M.
    Jun. 2017 to Jun. 2017
    8 years ago
    the project ended

    Debbie L.
    Dec. 2016 to Apr. 2017
    8 years ago
    Grithel has so much potential but she had trouble keeping schedule and that is very important in our line of business. We do wish her the best.

    Steve M.
    Feb. 2017 to Mar. 2017
    reply
    Thanks Steve for giving me the opportunity working with you again for the 3rd. time. I knew that you are quite strict and particular on the attendance of your Agent, but due to some electrical and computer problem these days, it really affect my performance and not working on-time too. But I respect your decision Steve, and thanks once again! More power to your Company! =)

    Grithel R.
    9 years ago
    Agent appeared skilled and highly experienced but was unable to demonstrate any production in shift. Seems kind and attention to detail but possibly not a match for job.

    Layla M.
    Jan. 2017 to Jan. 2017
    reply
    Client just ended my contract without any further notification for me via Skype. She's sounded with a sweet & friendly voice, yet quite unprofessional ending contracts on her agent,without even knowing the reason behind. She's just wasting my time for the role playing and group meeting which was unpaid. It's my first time to met a client with this kind of behavior. But, I still wish her luck on her on-going projects.

    Grithel R.
    9 years ago
    I am extremely happy with Grithel's service. I find her honest, hardworking and very smart. You give her a task, and she does it. Understands instructions and communicates well. Highly Recommended!

    Mario T.
    Jul. 2016 to Oct. 2016
    reply
    Thank you so much!Boss Mario for the great opportunity working with you within 3 months. I will surely miss working with this Client again, because he's so nice and very kind person. He's very professional and gave cleared & fully-detailed instructions on every task he's given me. Thank you so much Boss M.__Hope to work with you again! =)

    Grithel R.
    9 years ago
    Grithel is very nice and we wish her the best .. she just had computer issues ...she should do well in the future for the right company

    Steve M.
    Aug. 2016 to Aug. 2016
    9 years ago
    Grithel has been wonderful and great, also she is great in communication and always willing to learn new things. Unfortunately we have to let her go due to our business has different needs at this time but definitely she will be the #1 VA to hire once we need an extra hand hopefully in the near future!

    Debbie L.
    Jul. 2016 to Aug. 2016
    reply
    I'm so thankful to have Debbie as my Client on this campaign. I'd learned a lot of things from her about this project and I'm looking forward in the near future to work with her again. Thanks for the opportunity Debbie!

    Grithel R.
    9 years ago
    We Have stopped the campaign

    james c.
    Jul. 2016 to Aug. 2016
    reply
    I believed the Manager in-charge for this project was not really ready to start the Campaign (I don't want to mention his name for his privacy and somehow showing respect at the same time). He's not organized and he don't know his priorities when it comes to work. Every week the FUND was always DEPLETED,and he's always giving us many excuses. Our time were totally wasted, because every other day, the campaign was freezing due to Fund and Dialer issues. I hope if they will plan to have another Campaign again on this site, please make sure that you guys should be well-prepared and provide a good Dialer for your agents, to avoid any inconvenience to the Agents whom you hired on your Campaign. However, thanks for making ways to pay all the hours we spent on this project for a month when your Fund gets depleted.

    Grithel R.
    9 years ago
    Grithel was very nice and she has talent but was unable to set appointments over the last week so we had to let her go. Our job is difficult compared to most so we are confident with most telemarketing positions she will do well. We wish her the best...

    Steve M.
    Jun. 2016 to Jun. 2016
    reply
    Steve was very communicative, organized & understanding Client. He gave clear instructions daily before I'll start calling. I'm hoping to work with him again for another project. Thanks Steve for the opportunity!

    Grithel R.