I am a hard-working person. I always make sure that I excel in everything that I do. My 14 years of experience in the industry equipped me with the skills needed to perform my task efficiently. I am a person with integrity. I want to make sure that I always do what is right for my clients. I give them the guarantee that each penny they pay me will be worth it.
I have been in the BPO industry for 14 years. I started as a customer service and technical care representative during my first 6 years. I've been a Team Lead/Supervisor for 6 years and an Operation Manager for about a year. I supported a US Telecommunication company in their customer service department. Currently, I work as an Executive Service Specialist handling company compliance and workers management.
14 years on phone experience
3 years of off-phone experience
