What sets me apart is my passion for fostering inclusive customer experiences. I always strive to go above and beyond for customers, ensuring that they feel heard, valued, and respected in every interaction. This commitment to exceptional service has been a driving force throughout my career.
I am highly adaptive and flexible when it comes to changing technologies, processes, and product changes. During my time as a pharmacy benefits and claims specialist, I successfully navigated constant changes to accommodate our members' evolving health needs. Even during the pandemic, I was able to adjust and adapt while maintaining customer satisfaction.
1 years on phone experience
3 years of off-phone experience
