I've been in the BPO industry for 7 years now. I have skills specifically for customer service. I am part of the first AT&T Ism account in the Philippines. I deal with my customer's billing, sales, and technical issues.
I've also experienced working as a technical support representative for months dealing with Time Warner Cable customers and have tried working in a collections department for British Telecom. I have also experienced Appointment setting, lead generation, social media support, telemarketing, and email support. I have good English communication skills and been through a lot of language training. I can work with tools, I am good with time management.
7 years on phone experience
1 years of off-phone experience
