I recognize the true significance of being an outbound customer service representative. In all areas of customer satisfaction, I am well equipped and trained to offer the best solutions to the customer base, and send them away happy in the most timely and convenient manner.
My name is Anna Michelle Zerna. I am 26 years old. I live in Sibulan, Negros Oriental, Philippines. I graduated in Saint Paul University Dumaguete and got my college degree in Nursing. My hobbies are watching American movies, walking my dogs in the park and singing karaoke. In year 2010, I was hired as a customer service representative in a BPO company. I have been working as a customer service representative the said company for five years. I have experiences in inbound and outbound calling.
2 years on phone experience
0 years of off-phone experience
