AGENT PROFILE

Ann Bonevie D.

Philippines | English
$12.00 / Hour
1,786
Hours Worked
25
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 960 hours of work


Overview

"I've been working in a call center BPO company for 7 years. I’m excited to work in a fast-paced environment that will challenge me to use all of my skills to solve problems and improve the customer experience. I love flexing my communication skills and interacting with customers.

I have experience both inbound and outbound calling. I have been a customer service for 1 year with health insurance for Anthem Blue Cross and Blue Shield. Then another 5 years inbound calling customer service with AT&T. I have also experience with technical writing with Boston Scientific. For outbound calling I have experience here in outbounders for telemarketing, sales, and appointment setters with Real Estate, POS Loans, Pet Food Bank, Merchant Photo Service and Health Insurance.

Interested to work in

  • Hourly based jobs only.
  • Experience

    7 years on phone experience

    7 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    2 months ago
    Excellent Team Member

    David M.
    Jan. 2022 to Feb. 2022
    6 months ago
    Very Dedicated and Professional. Thank you Ann.

    Hiten M.
    Aug. 2021 to Oct. 2021
    8 months ago
    short term project.

    Dan O.
    Aug. 2021 to Aug. 2021
    reply
    your not a good client. I have been telling you to add the campaign many days ago. and now your rushing me to set up everything and you cannot wait while I am doing it. stopping the campaign is not my fault. your unprofessional and rude in stopping the campaign for your negligence.

    Ann Bonevie D.
    8 months ago
    Ann great agent: attentive, detail oriented, hard working.

    Kevin M.
    Aug. 2021 to Aug. 2021
    9 months ago
    Great

    Hamilton P.
    Jul. 2021 to Aug. 2021
    9 months ago
    Sorry but it didn't work

    Itay M.
    Jul. 2021 to Jul. 2021
    10 months ago
    Always on time and very reliable, she is quick to learn and adaptable.

    David D.
    Jun. 2021 to Jul. 2021
    1 year ago
    Ann is a highly motivated and an exceptional caller. She was always on time and sent in leads consistently.
    Unfortunately our company has gone in another direction for marketing and have decided to end this campaign. I would highly recommend hiring her and If we decide to start another calling campaign , she would be the first Id hire. She comes highly recommended!

    Jonathan T.
    Jun. 2020 to Aug. 2020
    1 year ago
    no reply

    Steven L.
    Aug. 2020 to Aug. 2020
    reply
    Hiring me and ended the contract for just 1 day. without notification. I send you message with my email and Skype. I was waiting since yesterday for you response and I was waiting for interview.

    Ann Bonevie D.
    2 years ago
    Very Friendly.

    Ramin R.
    Dec. 2019 to Jan. 2020
    2 years ago
    Ann was excellent and very helpful. She helped me for a few months as needed and was always professional on the phone. Business has changed, but I would definitely hire Ann again.

    Brent H.
    Sep. 2019 to Dec. 2019
    2 years ago
    n/a

    Daniel E.
    Oct. 2019 to Oct. 2019
    reply
    Just work for 1 hour and no enough reason ending the contract. ending the contract without informing me ahead of time.

    Ann Bonevie D.
    2 years ago
    Ann is absolutely amazing and did a fantastic job with our initial project. She was extremely reliable and handled each call with a professional demeanor. She is honest and professional and we would definitely hire her again! Thanks, Ann for your A++++ effort.

    Kristi C.
    Aug. 2019 to Aug. 2019