What makes me stand out from others is my knowledge of the products or services that I'm providing. Once I'm successful in this role, I will spend numerous times learning about your product inside out because I love to be confident when speaking with my clients. I will take pride in the policy and procedures, and I follow company rules. I'm a fast learner, and I'm adaptable. I understand how to build and manage customer loyalty.
I have 9 years of BPO experience in sales and customer service. This is through business-to-business interactions. These communications were done through emails and making outbound calls. My biggest sales win is always meeting and exceeding my weekly target, and I am ready to dominate this role because I enjoy working in pressurized environments where I am given targets to meet because I love to challenge myself.
9 years on phone experience
1 years of off-phone experience
