AGENT PROFILE

Mary Ernestine S.

Customer Support/Account Manager
Philippines | English
$10.90 / Hour
908
Hours Worked
4
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer


Overview

I possess a unique blend of skills and qualities ideal for the roles that align with my work experience and skillset. I am organized, detail-oriented, initiative, adaptable and, tech-savvy. I have good communication skills, problem-solving abilities, time management, value confidentiality, and a positive attitude.

I have been with the call center industry for almost 7 years. I started working home-based in 2013 and is currently working as a VA for a US-based company for almost 6 years now. Please see my resume.

Interested to work in

  • Hourly based jobs only.
  • Experience

    11 years on phone experience

    10 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    3 years ago
    Mary is a very hardworking agent!

    Marcia D.
    Oct. 2019 to Dec. 2020
    reply
    I have never been accommodated as nicely by KTF. The people I worked with during my work time then has been wonderful and nice. Especially Dan and Shirley. They welcomed me as part of the family. We worked as a team and whenever I am in doubt about what I am doing, they are always there to help. They made me feel special and I would love to be working with them again if given a chance.

    Mary Ernestine S.
    4 years ago
    Thank you. We may be interested in working together in the future but we are on a tight timeline right now.

    Vittorio R.
    Oct. 2019 to Oct. 2019
    reply
    I was happy I got hired then later on got confused because I did not receive any message for further details and instruction. I was hoping but got disappointed.

    Mary Ernestine S.
    10 years ago
    Mary did an amazing job for our company, MyDentistConnect.com. She was professional, quick to learn, and had wonderful phone presence. I would highly recommend her!

    Deniz E.
    Jul. 2013 to Dec. 2013
    reply
    MyDentistConnect is a great company. The team is composed of hardworking and nice people. If given a chance I would work for this company again! 2 Thumbs up for MDC!

    Mary Ernestine S.