AGENT PROFILE

Heather E.

Philippines | English
$6.50 / Hour
14,915
Hours Worked
30
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 3840 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

My experience as Customer Service Specialist and Technical Consultant for over six (6) years is of great advantage. Also, I have worked as a Telemarketer for a year and lastly, I have excellent communication skills and I am committed at work.

I would like to note that everyone deserves a second chance for everyone may haven't been perfect in everything they've done and I'm one of them, one of those who wanted to start better. My phone experience of over six (6) years have equipped me to become effective in handling outbound calls and I'm at my 100% dedication on the next job I will be having and will be the best hired.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    15 years on phone experience

    15 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    6 years ago
    She is okay but took far more work and could not fit our small work. She had 119 hrs of call in a week. Learnt from her feedback that another buyer had similar issues.

    Sh S.
    Oct. 2016 to Oct. 2016
    reply
    A very supportive client. Ending contract due to conflict of schedule

    Heather E.
    6 years ago
    I am changing my program. No longer doing final expense

    Diane J.
    Sep. 2016 to Sep. 2016
    6 years ago
    Heather just cant seem to get started. She is not too much on communicating. I think she has great potential. I wish her the very best.

    Diane J.
    Aug. 2016 to Aug. 2016
    6 years ago
    Heather is a great caller. Campaign ended temporarily due to budget issues.

    Cain R.
    Jul. 2016 to Aug. 2016
    6 years ago
    Starting new campaign with you

    Ralph G.
    Jul. 2016 to Jul. 2016
    6 years ago
    very nice

    Derek I.
    Jul. 2016 to Jul. 2016
    6 years ago
    cancelled at the last moment..very unprofessional

    Sam M.
    Jul. 2016 to Jul. 2016
    6 years ago
    excellent work we recommend to any client c4b funding

    FONDOS INC F.
    May. 2016 to May. 2016
    6 years ago
    Heather was fantastic - responsible - dependable - very talented. Our campaign is postponed due to data issues and I will rehire her!

    She will be an asset to your team.

    She has an amazing combinations of work experiences and very positive

    Layla M.
    Mar. 2016 to Mar. 2016
    6 years ago
    Unfortunately we had to end the contract with Heather temporarily because we had too many people working at the time and had to reduce our workforce. We hope to rehire her in the near future. She speaks very good English and is a great worker. We'd recommend her services to any company looking for a good telemarketer.

    Steve M.
    Mar. 2016 to Mar. 2016
    6 years ago
    OB Admin: Ending and rehiring the agent.

    Steve M.
    Mar. 2016 to Mar. 2016
    6 years ago
    exelent

    FONDOS INC F.
    Dec. 2015 to Mar. 2016
    6 years ago
    Committed to calling for our company. When time came for her to call for us, she claimed to have 2 days of internet problems.. We gave her time to get this resolved. Then after it was resolved the day she was to resume calling, we get an email that something more important came up. To which we checked her schedule to find she was calling for another company that had given her more hours. So if you are a company that is going give her more hours than the current company.... You might have a caller until someone else comes along...

    George T.
    Nov. 2015 to Dec. 2015
    9 years ago
    Good with calls, but always absent. Attendance is very important with our company thats why I have to let her go.

    Michael B.
    Oct. 2013 to Nov. 2013