I have been working in the call center industry for more than ten years I enjoy what I do I like to have happy clients and always look for a viable solution to every different situation, I have been in different positions as a quality agent, customer service technical support and back office support, I have the experience and necessary equipment with my own small space to do my work I am also a certified bilingual agent, and focused on meeting goals set by work requirements.
I am personally a proactive person looking for solutions and not actions. highly responsible able to work under pressure and get along well with people whether they are co-workers or clients alike.
10 years on phone experience
10 years of off-phone experience
