Dependable professional with five years of experience in providing effective and comprehensive virtual support to executives and entrepreneurs. Over the years, I have developed tremendous skills and proven success in appointment setting, lead generating, inbound and outbound cold calling, surveys, email handling, customer retention and worked with various dialers and CRMs such as five9, Xlite, Vici, 8x8, Salesforce and Phoneburner.
As a well experienced CSR and telemarketer, I am adaptable to changing situations and is able to multi-task in a fast-paced environment. A Savvy negotiator with a High level of energy and enthusiasm, from the first call of the day to the last. With this exceptional telephone personality, the ability to build rapport with every caller, independent and solid team member, I believe I am a valuable asset to your company.
5 years on phone experience
2 years of off-phone experience
