I have been in the BPO industry for almost 8 years now, with Voice and Non-voice experience. I have been a Customer Service Representative and Payroll Specialist as well. Working in a BPO Industry taught me to be patient, valuing members time and providing a complete and correct resolution. I can work with minimal or less supervision and very flexible
Im 30 years old and a graduate of Bachelor of Science in Nursing. I have been in the BPO Industry since I graduated college, so roughly 8 years now. I am an individual with the goal of delivering high quality service, 100% accuracy and Client Satisfaction. I am optimistic, flexible, hard working, willing to learn new task and quick to grasp new ideas and concepts.
8 years on phone experience
4 years of off-phone experience