My name is Rosa Mae but everyone knows me as Sam. I'm an Expert Cold Caller & Appointment Setter with 11 years of BPO (Call Center) Experience. I specialized in both Inbound and Outbound telemarketing. Berlitz Passer, ASAP Graduate (Acting Supervisor Apprentice Program), AT&T Leadership Academy Certified, AT&T EPIC AWARDEE consistent for having zero integrity call out year to date.
*Achieved consistent sales targets and customer satisfaction metrics throughout my tenure at AT&T.
*Elevated to SDR Operations Manager within two months, leading and mentoring a team of 10-20 Sales Development Reps in a Digital Marketing Account.
*Proficient in crafting compelling pitches, overcoming objections, and securing appointments with high-value prospects.
*Prioritize understanding client needs to deliver tailored solutions, fostering long-term relationships and repeat business.
5 years on phone experience
2 years of off-phone experience
