Results-oriented Team Leader and Customer Service Representative with expertise in lead generation, data entry, appointment setting, cold calling, invoicing, and reporting. Effective at managing diverse teams to accomplish business goals. Detail-oriented and efficient, with strengths in both project and time management.
I have a strong sales and leadership background. I've been in the BPO industry for more than 10 years, office-based and home-based combined. I've handled various campaigns such as Real Estate, Healthcare, Telecommunication, Insurance, and Outsourcing companies. Over the years, I have acquired relevant skills and experience which I can bring to your company. On the other hand, I am a self-motivated person and I try to exceed my superior's expectations with high-quality work.
6 years on phone experience
6 years of off-phone experience
