I am a Team Player, recognized for reliability and “getting the job done” through persistence and a strong work ethic and I have superb leadership qualities My skillsets are: Answer outbound/inbound calls selling health insurance; closing of sale; Troubleshooting issues on Customer Account and queries on their order; Track and de-escalate Customer’s issues; Authenticate Members; Provide professional advice to clients as per Standard Operational Procedures; Schedule and delay monthly payments.
I am adaptable, honest, trustworthy, active listener, critical thinker, self motivated, reliable, dependable, fast learner, I can become productive quickly, persuasive, empathetic, patient, good communication skills, problem solving skills, professional, courteous, good time management skills, humble and consistent.
1 years on phone experience
1 years of off-phone experience