I have over 5 years of call centre experience with leaders of the industry like Conduent, Teleperformance among others, I’m a very detailed oriented person, and I have great time management and interpersonal skills that allow me to do my job in the time allotted and connect with customers on a more personal level. through active listening, building rapport and empathizing, I also go above and beyond to assist my customers in each and every interaction.
I'm very focused on my goals and I enjoy reading and writing in my spare time.
5 years on phone experience
5 years of off-phone experience
